Woolery Reviews

I had a few questions about spinning wool and wasn’t really sure what tools I should start with. The staff explained everything in a way that actually made sense to me, which I really appreciated. I’m new to all of this, but they were patient, super helpful, and never made me feel silly for asking basic questions

I ordered some yarn the yarn itself was totally fine once it finally showed up. I’m not trying to be overly picky here, and I get that shipping delays can happen, but this seemed like it just sat there forever. If I’m paying for an order, I don’t think it’s unreasonable to expect it to move along in a decent amount of time. The product wasn’t the problem, but the wait was definitely frustrating.

I don’t order special items very often, so I had a few questions before I went ahead with it. I ended up emailing Woolery because I wasn’t totally sure how the timing worked or what I should expect. They replied quickly, which was nice, and the explanation was clear without making it more complicated than it needed to be. Anyway, after all that, the order came through just fine. I appreciated that there was an actual person answering my questions and keeping things simple. I’d be happy to order from them again.

The loom kit arrived fine and it mostly does what it’s supposed to, so I can’t say it’s terrible. But one of the parts felt kind of rough and cheap, which was disappointing considering the price. I also had to wait in a long queue when I went to sort out a question about it, which just made the whole thing more annoying. It’s usable, but I expected a bit better overall.

I ordered some fiber from Woolery thinking it would be a nice, easy spin and was excited to sit down with it for a relaxing project. But quickly, I started noticing a lot of rough bits mixed in, and the fiber felt drier than I expected. As I worked through it, I also hit a few matted sections that made the whole process more frustrating than enjoyable. For the price, I expected better quality. I really wanted to like it, but after this experience, I don’t think I’d order this fiber again

I was disappointed with this workshop. It felt rushed from the beginning, and a lot of the class was confusing because there wasn’t much time to actually explain things or answer questions. I’ve taken similar workshops with other companies that were much more organized and easier to follow, so this one just didn’t feel worth the money to me.

I ordered some yarn that was listed as backordered, so I knew I’d be waiting a bit and was okay with that. The site made it fairly clear, but after a couple of weeks with no update, I had to go out of my way to email them and ask what was happening, which was kind of annoying. They did respond and were polite, but I really wish they’d sent updates without me having to keep track of it myself. The order eventually arrived and everything was packed fine, so no major complaint there. I’d probably order again, but only if I’m not in a hurry and don’t mind doing a little follow-up myself.

I had a good feeling going into the warranty repair, and it turned out to be just as smooth as I hoped. The whole process was easy, no hassle, and stress-free

My wool showed up safe and sound, and the box was packed really nicely. Reading between the lines, it felt like some care went into making sure everything arrived in good shape, which I definitely appreciated.

The selection is decent overall, but it’s not always enough. I’ve had a few times where I expected more options based on what they kind of hint at, but the promises are vague and don’t really match what’s actually available. It’s not terrible, just a little frustrating when you’re expecting a better variety.

I don’t remember every little step I tried, but I know the payment kept failing over and over. Maybe there was something I missed, but after a few attempts I just got frustrated and gave up.

I had a problem at first, but like I said, they did end up fixing it. It took a little time, but like I said, it got sorted out eventually, so I can’t really complain too much.

My order from Woolery came in just the way I placed it. The colors matched what I picked online, the amounts were right, and nothing was missing. I had checked in with support beforehand and they were basically like, “Yep, we’ll make sure it’s all matched to the order,” which was nice to hear. It sounds simple, but I really appreciate not having to chase down a mistake or fix anything after it arrived

The product photos on woolery.com are decent overall... the colors are clear, which helps. I just wish there were more close-up shots and maybe a few photos that showed the size better. It’s also kind of hard to judge the texture from the images. Not a bad experience, but I’d probably keep looking around a bit before buying.

Using this site just got on my nerves. The pages felt cluttered, and I had to click around way too much just to find basic things. The search wasn’t much help either, which made it feel like I was practically begging the site to show me what I needed. Checkout was confusing, a few pages loaded slowly, and by that point I was already annoyed and kind of resentful about wasting my time. I ended up closing it and buying somewhere else. Not a great shopping experience.

I went in mostly thinking about the price, because that’s usually where I start, and it felt totally fair. But then, kind of halfway through, I realized I was getting more than I expected for what I paid. Not in a flashy way, just one of those pleasant ‘oh, this was actually a really good deal’ moments.

I’ve ordered from here a few times now, it’s always been easy and stress-free. You know how sometimes ordering online can feel a little sketchy? I never got that feeling here. Everything went smoothly, and I always felt safe placing my orders. No issues at all.

I checked because I was already out running errands after grabbing coffee, and it said the item was available, so I made the trip over. Once I got there, it turned out they didn’t actually have it. Frustrating and kind of a waste of time.

The tools were good overall and did what I needed them to do. I was a little disappointed that a few accessories I wanted were out of stock, though. Not a huge deal, but it would’ve made the whole experience feel a lot better.

I had to exchange some yarn and it took a few days to get sorted , but they handled it fine . It wasn’t a big hassle at all .